Have you shopped in any one of our Shoe Superstore's or ordered online in the convenience of your own home or office? We want to hear from you!

We are fortunate to have such friendly and trained staff on board who will persist to cater for your every footwear need. Now this is where you come in, whether your experience with Shoe Superstore be good or bad, we want your feedback. How else can we improve our Customer Service without you?

Please email all types of feedback from your Shoe Superstore experience to service@shoesuperstore.com.au.

Please see below a handful of the positive feedback we have recently received:

'I went to your Cronulla store today…. The first time I have been there. I went there, out of my area, because I had seen shoes on your emails that might have been good for me. I wanted to say that I was served by a salesperson who was extremely helpful and I appreciated her guidance.' Tricia, Cronulla customer

'I wish to confirm that my shoes have arrived and I am delighted with them. I would also like to compliment you on your swift and efficient service and your prompt response to my order.' Jennifer, Online customer.

'Thank you for your patience today helping me with my shoes, my rockports are very comfortable - they are keepers.' Victoria, Bondi Junction customer

'My shoes arrived today and I am delighted, thank you! The shoes fit really well and the quality is excellent. Also, thank you for a very efficient shopping experience, including the superb phone support and the online presentation, ordering and delivery. Keep up the good work.' Melissa, Online Customer

'I just wanted to let you know that I visited your store in Dee Why last Saturday morning and found it a very pleasant experience. The staff who assisted me were very helpful and friendly, and gave excellent advise. I am looking forward to my next visit to Shoe Superstore.' Jenny, Dee Why customer

'Good morning to the good folks at Shoe Superstore. I want to thank you for my beautiful shoes which arrived yesterday, perfectly packed and fitting perfectly too. I have always enjoyed buying my shoes at the Bondi Junction store, but this internet experience has convinced me you are just as good in the online department. Best regards to everyone who looked after my order.' Pamela, Bondi Junction and Online Customer

'I wanted to mention the excellent service I received at your Parramatta store this morning. I needed help with selecting a pair of walking shoes and your staff were extremely helpful. It’s great to get this sort of attention from the shop staff, and I thought it was definitely worth mentioning.' Teresa, North Parramatta customer

'Thank you very much for your emails advising me of the progress of my order. The parcel was received this morning in perfect condition. Thanks for such a simple, speedy transaction – hopefully the first of many from me – as I love your range of shoes. It really helps to have free postage and returns.' Helen, Online customer