Returns/Refunds

If, for any reason you are unhappy with your purchase, we will happily provide you with a refund. Simply return your unwanted goods to us unworn, in its original condition and shoe box within 21 working days from the date of dispatch together with a copy of our Return Form

A refund will not be processed if the goods returned do not comply with our Returns Policy.  

Please return goods for a refund to:

Reply Paid 84916

Shoe Superstore

Returns Department

Unit 9, 2 Windsor Road

Northmead NSW 2152  

Refunds are always processed using the original method of payment at the time of purchase (Credit Card or PayPal account) within 1-5 working days of receiving the good/s at our Head Office.